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Session Evaluation

Session

International Enrollment Management (IEM)

Admission Process Analysis: Value Mapping and Improvement

Monday, October 28, 2024
8:30 AM – 9:30 AM EDT
Location: Meeting Room 22
Presentation Description: Efficient admission processes are crucial for maintaining student application flow. This session outlines a value stream mapping exercise that identified improvements within admissions. Participants will explore challenges and best practices in managing timelines from application receipt to I-20 issuance. The session highlights real-world scenarios where delays cause students to commit elsewhere and how to ensure proper nurturing throughout the admissions funnel.

Learning Objectives:

  • Learn actionable strategies to streamline admissions processes, enhance communication, and ensure timely issuance of offers and I-20 forms to maintain student interest.
  • improve use of tech/CRM focus to improve admissions efficiency and student engagement, utilizing tools for streamlined organization, prioritization, and automation to allow staff to focus on personalized outreach.
  • examining how delays in admissions can impact student decisions and institutional commitments and how critical evolutions small and large could truly positively impact the flow of prospects through the funnel.